Privacy Policy – 786ko Pakistan Online Betting Platform

1 Introduction

786ko is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains in straightforward terms how 786ko collects, uses, stores, shares and protects personal information belonging to our members and website visitors. It also explains the choices and rights you have in relation to your data.

This policy applies to all services offered through 786ko.im — including the sportsbook, casino products, the 786ko VIP Club, payment processing, customer support interactions and any promotional communications we send. By registering for an account or continuing to use the platform after being presented with this policy, you confirm that you have read and understood its contents.

If at any point you have a question about how 786ko handles your data, the most direct way to get an answer is to contact us at support@786ko.im. We will respond to all privacy-related enquiries within 72 hours.

2 Data Controller

786ko is the data controller in respect of the personal information collected through the 786ko.im platform. As data controller, 786ko determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully and in accordance with this policy.

All data-related requests, corrections and deletion requests should be directed to our dedicated privacy contact at support@786ko.im with the subject line "Privacy Request". 786ko will acknowledge all such requests within 48 hours and provide a full response within 30 days.

3 Personal Data We Collect

786ko collects the following categories of personal data from members and platform visitors:

4 How We Collect Your Data

786ko collects personal data through the following channels:

• Direct collection: Information you provide when registering, completing identity verification, making deposits or withdrawals, contacting customer support or opting in to promotions at 786ko.
• Automated collection: Technical data including IP addresses, device information and session cookies collected automatically when you visit or use 786ko.im. This collection is standard across virtually all web platforms.
• Third-party verification: During identity verification, 786ko may receive confirmation data from verification service providers who cross-reference your submitted identity documents. These providers do not share the underlying documents with us — only the verification result.
• Payment providers: When you use Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT or card payments, the relevant payment provider confirms transaction completion to 786ko. We receive only the data necessary to update your account balance — not your full payment credentials.

5 How and Why We Use Your Data

786ko uses personal data collected from members and visitors for the following purposes:

• Account creation and management: Registering your account, maintaining your profile and enabling you to log in and use the platform.
• Identity and age verification: Confirming that you meet the minimum age requirement of 18 years and that your identity details are accurate — a legal and operational requirement for any betting platform.
• Payment processing: Processing your deposits and withdrawals in PKR, reconciling transactions and maintaining accurate financial records for your account.
• Product delivery: Presenting sportsbook markets, casino games, VIP Club benefits and other 786ko features tailored to your account status and preferences.
• Fraud prevention and security: Monitoring transactions and account activity for signs of fraudulent behaviour, multi-accounting, money laundering or other prohibited conduct.
• Customer support: Responding to your queries, complaints and account requests efficiently and accurately.
• Responsible gaming: Monitoring betting patterns to identify potential problem gambling indicators and providing appropriate support tools and interventions.
• Legal compliance: Meeting our obligations under applicable anti-money laundering regulations, including retaining transaction records and responding to lawful regulatory requests.
• Marketing (with consent): Sending promotional offers, bonus notifications and 786ko news via SMS, email or push notification — only where you have opted in to receive these communications.

6 Legal Basis for Processing

786ko processes personal data on the following legal bases:

• Contract performance: Processing necessary to provide you with the 786ko service you signed up for — account management, bet processing, payment transactions and VIP Club operation.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering requirements, age verification mandates and lawful information requests from regulatory authorities.
• Legitimate interests: Processing carried out in pursuit of 786ko's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring and improving the platform product. Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental privacy rights.
• Consent: Processing for marketing communications and non-essential cookies — in both cases, only where you have given clear, informed and freely given consent. You can withdraw consent at any time.

7 Data Sharing with Third Parties

786ko does not sell, rent or trade your personal data. We share personal data with third parties only in the following limited circumstances:

• Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, participating banks and card networks — receive only the transaction data necessary to process your deposits and withdrawals. These providers are contractually bound to protect your data.
• Identity verification providers: Third-party KYC services that assist 786ko in verifying member identity and age. These providers process your submitted documentation under data processing agreements and are not permitted to use your data for any other purpose.
• Game studios and content providers: Licensed game providers such as Pragmatic Play and NetEnt receive anonymised session data for game performance and RNG audit purposes only. They do not receive your personal identity or financial data.
• IT and infrastructure providers: Cloud hosting and database service providers that store 786ko data under strict contractual confidentiality obligations.
• Legal and regulatory authorities: Where required by a valid legal obligation, court order or regulatory direction, 786ko will disclose member data to the relevant authority. We will notify affected members of such disclosure where legally permitted to do so.

8 Payment Data and Financial Records

786ko takes particular care with financial data given its sensitivity. The following specific measures apply to payment information at 786ko:

• Full payment account numbers — whether Easypaisa wallet numbers, JazzCash numbers, IBANs or card numbers — are never stored in full on 786ko systems after a transaction is processed. Only masked identifiers (for example, the last four digits) are retained for transaction record purposes.
• Transaction records in PKR are maintained for a minimum of five years to satisfy financial record-keeping requirements. These records include amount, date, payment method type and transaction reference — not full payment credentials.
• All deposits and withdrawals at 786ko are processed in PKR. No currency conversion data is associated with your account.
• In the event that a deposit or withdrawal fails or is delayed, the transaction reference number shared with you is the only data point needed by 786ko support to locate and resolve the issue — no additional payment credentials are required.

9 Data Retention Periods

786ko retains personal data for as long as it is necessary for the purpose for which it was collected, or for as long as required by applicable legal obligations. The general retention periods applied at 786ko are as follows:

• Active account data: Retained for the duration of your active account membership plus a minimum of two years following account closure, to handle any post-closure queries or disputes.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction, consistent with standard financial record-keeping requirements.
• Identity verification documents: Retained for a minimum of five years following the completion of verification, or for the duration of account membership if longer.
• Customer support records: Retained for two years from the date of the support interaction.
• Marketing consent records: Retained for three years from the date of the most recent interaction, or until consent is withdrawn — whichever is sooner.
• Technical logs (IP, session data): Retained for 12 months unless required for a specific fraud investigation, in which case for the duration of that investigation.

When retention periods expire, personal data is securely deleted or anonymised so that it can no longer be linked back to any individual. Anonymised aggregated data may be retained indefinitely for platform analytics purposes.

10 Data Security

786ko implements multiple layers of technical and organisational security to protect member data from unauthorised access, disclosure, alteration or loss:

• Encryption in transit: All data exchanged between your device and 786ko servers is encrypted using TLS 1.3 with AES-256 — the current industry standard for secure web communications.
• Encryption at rest: Sensitive data fields stored in 786ko databases are encrypted at rest using AES-256 encryption. Encryption keys are managed separately from the data they protect.
• Access controls: Personal data is accessible only to 786ko staff and contractors who require it for specific, authorised purposes. Access is role-based and logged. All access is subject to confidentiality obligations.
• Two-factor authentication: All 786ko member accounts support OTP-based two-factor authentication for sensitive actions including withdrawals and password changes. This protects your account even if login credentials are compromised.
• Security monitoring: 786ko systems are monitored continuously for unusual access patterns, potential intrusion attempts and data anomalies. Security events are reviewed by our technical team and acted upon promptly.
• Breach response: In the event of a data breach that creates a material risk to affected members, 786ko will notify relevant authorities and affected members as required by applicable law and without undue delay.

11 Cookies and Tracking Technologies

786ko uses cookies and similar tracking technologies on 786ko.im. A cookie is a small text file placed on your device by a website. Cookies help the platform function correctly and help us understand how members use the site. The following types of cookies are used at 786ko:

You can manage cookie preferences through your browser settings. Most browsers allow you to view, block or delete cookies from specific websites. Note that blocking essential cookies will prevent you from logging into and using the 786ko platform.

12 Your Data Rights

As a 786ko member, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at support@786ko.im with the subject line "Data Rights Request".

13 Data of Minors

786ko is strictly for adults aged 18 and over. We do not knowingly collect personal data from individuals under the age of 18. If you believe that a minor has created an account or provided personal data to 786ko, please contact us immediately at support@786ko.im. We will investigate and take prompt action to close any such account and delete associated data.

Parents and guardians who are concerned about underage access to online betting platforms are encouraged to use parental control software and to visit our Responsible Gaming page for information on available tools and resources.

14 Marketing Communications

786ko will send you promotional communications — including bonus offers, new product announcements and special event promotions — only where you have given explicit consent to receive them. During registration you will be given a clear, unticked opt-in option for each communication channel (SMS, email and push notification). These are independent choices — opting into email does not automatically opt you into SMS.

You can withdraw consent for marketing communications at any time through the following methods:

• Clicking the unsubscribe link included in every marketing email from 786ko.
• Updating your communication preferences in the notifications section of your 786ko account dashboard.
• Contacting support@786ko.im with the subject line "Unsubscribe" and your registered mobile number or email address.

Withdrawing consent for marketing does not affect your ability to receive essential service communications from 786ko — such as deposit confirmations, withdrawal notifications, password change alerts and account security messages. These are sent regardless of marketing preferences because they are necessary for account security and operations.

15 Changes to This Privacy Policy

786ko may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform features. When we make material changes — changes that meaningfully affect how your data is used or your rights in relation to it — we will notify registered members by email and/or through a prominent notice on the 786ko platform at least 14 days before the changes take effect.

Minor changes, such as clarifications, formatting corrections or updates to contact details, may be made without advance notice and take effect immediately upon publication. The "Last updated" date at the top of this policy will always reflect the most recent revision.

Your continued use of the 786ko platform after the effective date of any material update to this policy constitutes your acceptance of the revised terms. If you do not accept the revised policy, you should cease using the platform and may contact us to request account closure.

16 Contact Us About Privacy

If you have any questions, concerns or requests relating to this Privacy Policy or the way 786ko handles your personal data, please get in touch through any of the following channels:

• Email: support@786ko.im (subject line: "Privacy Query")
• Live Chat: Available 24/7 from any page on the 786ko platform
• Formal Privacy Request: support@786ko.im (subject line: "Data Rights Request")

All privacy-related communications are handled by members of the 786ko team with specific responsibility for data protection matters. We aim to respond to all privacy queries within 72 hours and to resolve all formal data rights requests within 30 days of receiving complete information from you.